Frequently Asked Questions

Got questions? Well, we got answers.
If you cannot find what you're looking for, just reach out or email us at hello@startwithhex.com

General Questions

I’m a university student. What funding is available?

We believe quality education should be accessible to all, which is why we have over $1 million in funding through our university partners.

You can view a list of available funding here.

OS-HELP is a Commonwealth Government loan scheme that can financially assist eligible students (Australian citizen OR Permanent Humanitarian Visa holder OR New Zealand Special Category Visa holder). OS-HELP may be used to cover expenses such as airfares, accommodation, and other travel or settling expenses. To view the eligibility requirements and instructions on how to apply, please check your university's website. 

 Which courses are pre-approved for university credit?

You can find a list of courses that have previously been pre-approved for HEX Ed and HEX International here. Please check with your Global Mobility/Study Abroad office and your Study or Course Coordinator to check if you're eligible.

Do I have to be enrolled at university to do a program?

Not at all! In the past, HEX applicants have also been early-stage founders (mainly pre-seed), corporate innovators, and side-hustlers.

HEX International

What are the HEX International Terms and Conditions

You can find our Terms and Conditions here.

Please read these T&Cs as they cover very important information you need to be aware of and/or take action including:

- Insurance
- Funding
- Course Credit
- Withdrawals and Refunds
- Deferments

If you have any questions, please reach out and we will follow-up with you.

What's included in the payment for the HEX International?

Here's a non-exhaustive list of what's included and not included in your payment for our International programs.

Included:
-
Accommodation for the program dates with continental breakfast included
- Coworking space hire
- Welcome and Farewell Lunch/Dinner
- Masterclasses/Workshops
- Tech Tours

Not included:
- Flights
- Accommodation outside of the program dates
- Travel Insurance
- Meals outside of breakfast
- Tourist Activities

How do I change my billing details for HEX International?

It's easy to change your billing details. Here's how: 

1. Log onto your account by going HERE.
2. In the top-right, click on My Account
3. On the right hand side, you'll see Billing Info & Billing Details
4. Billing Details are for you to change your Address, Country, and Phone Number whereas Billing Info is where you can add your new card.

That's it, you're done!

When should I arrive/depart to ensure I don't miss anything for HEX International?


You can arrive any time on the first day of the program. We use this day for checking into our accommodation and settling in. Similarly, you can leave any time on the last day of the program.

How can I access the syllabus for HEX International?

Find a copy of our current syllabus here.

Please note that this covers 3 separate delivery methods:
- Live In-Person
- Live Virtual
- Self-Paced Virtual

I don't have an idea yet. Can I still enroll for HEX International?

There's absolutely no expectation for you to have a business/start up idea! After all, that's what the whole program is for! We do, however, recommend that you start thinking about your passion, interests & problems beforehand as it'll make brainstorming a bit easier!

What are the eligibility requirements for HEX International?

We are looking at you as a person not as a piece of paper, so our application process is different to most. Rather than GPA, we look for curiosity, passion, resilience, evidence of action, empathy, adaptability, and of course 'HEXiness'.
In your application, just be your awesome self. If you are a university student, your university may have their own eligibility requirements (for participation, funding, etc)

 Do I actually have to film a video for the application process? I'm camera shy 😳

The video submission for the application is a short and sweet 30 seconds (max) clip that you can record on your phone or laptop. It gives us the opportunity to hear more about why the program is good for you (and why you are good for the program).

HEX Ed

How do I get proof of enrollment for HEX Ed?

If you are asked by your university to provide proof of enrollment, follow these steps to capture the details about the date you were enrolled.

How do I enroll for HEX Ed? What does the application process entail?

We have a rolling intake, so you can enrol at any time. This means that no matter where you're studying or what calendar you follow, you can join HEX. Our application process is designed to be as quick as possible and takes less than 2 minutes. We recommend starting with our YOU unit for a seamless experience. Sign up here

Can I drop out of university and just do HEX Ed? Will HEX Ed help me get a job?

Although, we are university-aligned, we are not a substitute for university. With HEX Ed, you will learn and develop several transferable skills which you can then for your future career. HEX also gives you access to sought-after mentors and industry connections that you can leverage for an internship or job

How do assessments work on HEX Ed?

We don't go the traditional route when it comes to assessments. The first "assessment" is a self-reflection to set the tone and intention for each unit. Each unit has a few checkpoints and there is no word-limit to any of them.

Each checkpoint is unlocked when you cover the content before it. There is no time limit to complete the checkpoint but you can't move ahead unless it's been graded by one of our HEX assessors and you get a pass grade. 

If you ever get stuck or need help, come to one of our drop-in sessions that happen every Tuesday and Thursday!

What kind of social activities are included with HEX Ed and are they online or in-person?

Social activities include study groups, chill sessions, Q&As and much more. These are online to accommodate students from different time zones.We do have general HEX events that happen in-person in Melbourne. Our newsletter and socials have the lowdown on all things HEX!

How can I access a copy of the HEX Ed syllabus?

You can get a copy of the Syllabus here.

What are the eligibility requirements for HEX Ed?

Absolutely none! Which means you can get started right away!

Am I eligible to participate in HEX Ed as a high school student? 

Yes. HEX Ed is a great option for advanced high school students or students looking to take a gap year. It's also a way to get university-equivalent academic credit, as each HEX Ed unit is designed for an undergraduate degree level.

What’s so special about HEX Ed?

It's entirely self-paced with live elements which will support students from any timezone. We'll have online events, mentor hours, etc for students across multiple time zones. Designed to suit a gap year, a student with work/family commitments, or an early professional looking to level up.

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